You can call Security at +47 22 20 70 00 for immediate assistance (This is usually a billed service). If it is not urgent you can contact us here.
If you experience disturbing noise from other residents and you know where the noise is coming from, we encourage you to contact the person responsible directly to report that the noise level is disruptive. If the situation does not improve, you can contact the security guard at 22 20 70 00. This is not a billed service.
It must be quiet after 11 p.m., but that does not mean that there should be disturbing noise for other residents before 11 p.m. either.
The reception unfortunately does not accept packages. Collection of mail must be arranged with the postal service provider.
You can also visit Nydalen Post Office at Kristoffer Aamots Gate 5, 0484.
BSN offers storage rentals in both the B and C blocks. You can contact us via Hybel or email if you would like to rent a storage unit.
BSN also offers both internal and external parking rentals. If you are interested in a parking space, please contact us via Hybel or email with the following information: your name and the date you would like the space from.
If you wish to submit a termination request, please contact us via Hybel or by email at resepsjon@bsn.no.
If you discover any damages or deficiencies in your residence, you can easily report them directly through your Hybel profile. Log in to your profile, go to the messaging function, and select “+ new maintenance case” to get started.
Unfortunately, you cannot avoid paying rent for June and July. If you return the apartment before the end of the rental agreement, the electricity will be disconnected after the handover, but you will still need to pay rent for the duration of the contract period.
To turn on the heater, press the square power button at the bottom right. Adjust the temperature by turning the dial at the top of the heater.
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